11′ 8″ x 14′ 8″ India Serapi Rug

At Fred Remmers Rug Gallery, we are committed to making your shopping experience easy and affordable. We proudly offer FREE shipping on all orders within the 48 continental United States. Shipping Area: We ship exclusively to the 48 continental U.S. states. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses. Shipping Method: All rugs are shipped via FedEx Ground Home Delivery. Handling Time: Orders are processed within 1–3 business days after purchase. Delivery Time: Once shipped, delivery typically takes 5–7 business days, depending on your location. Shipping Cost: Shipping is completely free—no hidden fees or surcharges. Tracking: A tracking number will be emailed to you once your order has shipped. Important Notes: Please ensure your shipping address is accurate at checkout. Fred Remmers Rug Gallery is not responsible for delays due to incorrect addresses or unforeseen carrier issues. Need help with your order? Call us at (901) 278-3704 or email info@fredremmersruggallery.com — we’re happy to assist! At Fred Remmers Rug Gallery, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we gladly accept returns within 30 days of delivery. Return Eligibility: Items must be returned within 30 days of the delivery date. Rugs must be in their original condition – unused, unwashed, and free of damage or odors. A receipt or proof of purchase is required. How to Initiate a Return: Contact us at info@fredremmersruggallery.com or call (901) 278-3704. We’ll provide return instructions and, if applicable, a return shipping label. Return Shipping: Customers are responsible for return shipping unless the item arrived damaged or there was an error with your order. We recommend using a trackable shipping service and keeping proof of shipment. Refunds: Refunds will be processed once the returned rug is received and inspected. Refunds are issued to the original payment method and may take 5–7 business days to appear. Exceptions: Custom-made, clearance, and final sale items cannot be returned. Questions? We’re here to help! Contact us anytime by phone or email.